gb99k Terms and Conditions
Please read these terms carefully before using the gb99k platform — they define your rights and responsibilities.
Table of Contents
1. Introduction and Applicability
These terms and conditions ("Terms") apply to the use of the gb99k platform and all of its services. By accessing this website, creating an account, or using any service, you are considered to have fully accepted these Terms.
gb99k operates an online casino, slot gaming, and sports betting platform for users in Bangladesh. These Terms form a legal agreement between you and gb99k. Please read this document carefully in its entirety.
1.1 Scope of Terms
These Terms apply to all products and services on gb99k — including live casino, slot machines, fishing games, sports betting, and any services added in the future. If a specific game or promotion has its own terms, those will apply alongside these general Terms.
1.2 Language and Interpretation
These Terms are written in Bengali and the Bengali version shall be considered final. In case of any ambiguity, gb99k's interpretation shall be considered final.
2. Account Registration and Management
2.1 Eligibility Requirements
To register on gb99k, you must:
- Be at least 21 years of age.
- Register under your own identity — opening an account on behalf of someone else is prohibited.
- Provide an active mobile number and a valid email address.
- Complete the registration form with fully accurate and truthful information.
2.2 One Account Policy
Only one account per user is permitted. Attempting to open multiple accounts will result in all accounts being closed, and any deposited funds may be forfeited.
2.3 Account Verification (KYC)
gb99k reserves the right to verify your identity at any time. You may be required to submit a National ID (NID), passport, or other government-issued document for verification. gb99k reserves the right to hold withdrawals until verification is complete.
2.4 Account Security
It is entirely your responsibility to keep your login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. You are responsible for all activity that takes place on your account.
3. Deposit and Withdrawal Policy
3.1 Deposit Terms
The following methods are available for depositing funds on gb99k: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200. There is no maximum deposit limit, though larger deposits may require additional verification.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals can only be made using the same method through which funds were deposited into the account.
| Method | Minimum deposit | Minimum withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳200 | ৳800 | 15 minutes – 2 hours |
| Nagad | ৳200 | ৳800 | 15 minutes – 2 hours |
| Rocket | ৳200 | ৳800 | 15 minutes – 2 hours |
| Upay | ৳200 | ৳800 | 15 minutes – 2 hours |
| Bank Transfer | ৳200 | ৳800 | 15 minutes – 2 hours |
3.3 Fraudulent Transactions
If evidence of fraudulent deposits or transactions is found on any account, gb99k may immediately suspend that account and notify the relevant authorities.
4. Bonus and Promotion Terms
4.1 Welcome Bonus
New members can receive up to a 200% bonus of up to ৳15,000 on their first deposit. A minimum deposit of ৳200 is required to receive this bonus. To make the bonus amount withdrawable, the combined total of the original deposit and bonus must be wagered 25 times (25x).
4.2 Wagering Requirements
Bonus funds may not be withdrawn before all bonus-related requirements are met. Only bets placed on games approved by gb99k will count toward fulfilling wagering requirements. The use of bonuses may be restricted on certain games.
4.3 Promotional Offers
Each promotion will have its own terms and conditions, which will be communicated at the time of announcement. Benefits earned from one promotion cannot be combined with another promotion unless explicitly permitted.
4.4 Bonus Abuse
If gb99k determines that a user is abusing bonus benefits — such as through multiple accounts, use of bots, or strategic betting to gain an advantage — gb99k reserves the right to cancel that bonus and close the account.
4.5 Loyalty Program
gb99k's Loyalty Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback benefit differs at each tier. The full terms and conditions for loyalty rewards can be found on the loyalty page.
5. Gameplay Guidelines
5.1 Fair Play
gb99k works with trusted game providers to ensure fair and transparent outcomes across all its games. Games from reputable providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt are available on our platform.
5.2 Technical Errors
If a technical issue or server error occurs during a game, the bet for that round may be voided. In such cases, the amount wagered by the user will be returned. Claims of winnings due to technical errors will not be accepted.
5.3 Betting Limits
Each game has its own minimum and maximum bet limits, which are displayed in the game lobby. gb99k reserves the right to impose individual limits on any account to ensure safe gaming.
5.4 Disconnection
gb99k will not be responsible for any financial loss resulting from an internet disconnection during a game. Any loss arising from issues with the user's own device or internet connection is the user's own responsibility.
6. Security and Privacy
6.1 Data Protection
gb99k uses SSL encryption technology to protect your personal information. Your data will never be sold to third parties. Details on how data is collected and used can be found in our Privacy Policy.
6.2 Anti-Money Laundering
gb99k is committed to preventing money laundering. gb99k reserves the right to keep an account under investigation and notify the relevant authorities if suspicious financial activity is detected. Users may be asked to provide information about the source of their funds.
6.3 Cookies and Tracking
Our platform uses cookies to improve the user experience. By accessing the website, you are consenting to the use of cookies. More information about cookies can be found in our Privacy Policy.
7. Prohibited Activities
The following activities are strictly prohibited on gb99k:
- Playing games using bots, scripts, or automated software.
- Creating multiple accounts to take advantage of bonuses.
- Operating an account using another person's identity.
- Attempting to breach the platform's security measures.
- Operating an account in the name of or on behalf of a minor.
- Harassing or defrauding other users.
- Conducting fraudulent payment methods or chargeback activities.
- Any manipulation intended to influence game outcomes.
- Money laundering or conducting illegal financial activities.
- Exploiting platform errors or vulnerabilities.
8. Responsible Gaming
gb99k believes that online gaming is purely a form of entertainment — not a source of income. We encourage all our users to play responsibly.
8.1 Self-Limits
Users can set their own daily, weekly, or monthly deposit and betting limits. Contact our support team to activate this feature.
8.2 Self-Exclusion
If you feel you need a break from gaming, you can request a temporary or permanent account closure through our support team. This request will be actioned as quickly as possible.
8.3 Help and Support
If you feel you have a gaming problem, you will find detailed guidance on our Responsible Gaming page. Our 24/7 live chat support team is always ready to assist.
This platform is for individuals aged 21 and above only. gb99k actively takes steps to prevent access by minors.
9. Account Suspension and Closure
9.1 Closure by gb99k
gb99k may suspend or permanently close any account for the following reasons:
- Violation of any provision of these Terms.
- Providing a false identity or information.
- Participation in fraudulent activities.
- Failure to complete KYC verification.
- Failure to meet legal or regulatory requirements.
9.2 Closure by the User
Any user may request to close their account at any time. Any pending withdrawals will be settled before the account is closed, however all bonuses will be forfeited.
9.3 Inactive Accounts
An account may be marked as "inactive" if there has been no activity for six consecutive months. In such cases, the user will be notified by email. No maintenance fee applies to the balance of an inactive account.
10. Changes to Terms
gb99k reserves the right to change, amend, or update these Terms at any time. Users will be notified by email or via a notice on the platform for significant changes. Continued use of the platform after any changes will be considered as acceptance of the revised Terms.
The most current Terms will always be available on this page. You can check the "Last Updated" date at the top of the page to confirm which version is currently in effect.
11. Dispute Resolution
11.1 Submitting a Complaint
For any dispute or complaint, please first contact us through our 24/7 live chat support. Our team will make every effort to resolve the issue as quickly as possible.
11.2 Formal Complaint
If the issue is not resolved via live chat, send a detailed written complaint to [email protected]. The complaint will be reviewed by gb99k's compliance team, who will respond within a reasonable time.
11.3 Final Decision
For dispute resolution, gb99k's verified server logs and records will be considered as final evidence. All relevant information is taken into account during our review process.
12. Contact
If you have any questions or comments about these terms, please contact us:
By using the gb99k platform, you acknowledge that you have read, understood, and agreed to these complete terms. You also confirm that you are at least 21 years of age and are using this platform in your own name and of your own free will.