gb99k Privacy Policy

Introduction and Scope

gb99k is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy describes how gb99k collects, stores, uses, and protects your personal information.

This policy applies to the website https://gb99k.cam and all related services. By registering on our platform or using our services, you are considered to have agreed to the terms of this Privacy Policy. Please read this policy carefully. If you do not agree with any part of this policy, please refrain from using our services.

gb99k uses SSL encryption technology to protect its users and is committed to ensuring a safe and reliable platform at all times. We do not sell your personal information to third parties and do not use it for any unauthorized purpose without your consent.

What Information We Collect

We collect various types of information to provide a fair and secure service on the gb99k platform. The categories of information collected are outlined below:

1.1 Personal Identification Information

We may collect the following information for registration and account management:

• Full name and date of birth
• Email address
• National ID (NID) or passport number (for verification purposes)
• Current address
• Payment method details (bKash, Nagad, Rocket, Upay number or bank account details)

1.2 Usage Information

When you use our platform, we automatically collect certain information:

• IP address and device information
• Browser type and operating system
• Login time and date
• Pages visited and click data
• Session duration

1.3 Financial Transaction Information

To process deposits and withdrawals, we store information about transaction amounts, methods, and times. Financial information is always stored in encrypted form and can only be accessed by authorized staff.

1.4 Communication Information

When you contact us through our 24/7 live chat support in Bengali or by email, a record of that conversation may be stored. This helps with service quality improvement and dispute resolution.

Purpose of Using Information

gb99k uses collected information only for the following lawful and recognized purposes:

2.1 Account Management and Verification

We use personal information to verify your identity and keep your account secure. This helps prevent fraudulent activity and money laundering (KYC — Know Your Customer process).

2.2 Service Delivery and Improvement

We analyze your usage patterns to improve the platform experience. User preferences are taken into account when adding new games, bonus offers, and payment methods.

2.3 Financial Transaction Processing

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.

2.4 Communication and Support

You may be contacted to provide important account-related notifications, security alerts, and support.

2.5 Ensuring Responsible Gaming

Analyzing user behavior to identify potentially problematic gaming patterns and providing assistance when needed is part of our responsible gaming policy.

2.6 Fulfilling Legal Obligations

Information may be used as necessary to comply with applicable laws, investment protection regulations, and regulatory authority guidelines.

Cookies and Tracking Technology

gb99k uses cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that help improve the functionality of the website.

3.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect usage statistics for the platform to help improve the service.

3.2 Cookie Control

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of the platform.

Information Sharing and Disclosure

gb99k does not sell your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

4.1 Payment Processors

The minimum necessary information required to process bKash, Nagad, Rocket, Upay, and bank transfer transactions is shared with the relevant payment service provider. This information is used solely to complete transactions.

4.2 Technology Partners

Only the information necessary for service operation is shared with game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and other technology partners. They also operate under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed if required to comply with a court order, a request from an investigating authority, or applicable law. In such cases, we will make efforts to notify you in advance where possible.

4.4 Business Changes

In the event of a business merger, acquisition, or sale, user information may be transferred. In such cases, the new party will be required to comply with this Privacy Policy.

Data Security Measures

gb99k adopts industry-standard security measures to protect your personal information. Our security framework consists of the following components:

5.1 Encryption Technology

All sensitive information stored on the website and our servers is protected through SSL (Secure Sockets Layer) encryption technology. Financial information is protected by an additional layer of encryption.

5.2 Access Control

Access to personal information is restricted to authorized staff only. Each staff member can only access the information necessary to carry out their responsibilities.

5.3 Regular Security Reviews

Our security team regularly reviews systems and takes corrective action by identifying potential vulnerabilities.

5.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to limit the damage.

User Rights

gb99k believes that every user should have control over their own information. You have the following rights:

6.1 Right to Access Information

You can contact us at any time to request a copy of the information stored about you. We will respond to this request within a reasonable time.

6.2 Right to Correct Information

If any of your information is incorrect, you can request that it be corrected. We will make the correction promptly after verifying the accurate information.

6.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, please note that some information may need to be retained for a specified period due to legal obligations or the need for dispute resolution.

6.4 Right to Withdraw from Marketing Communications

You can opt out of promotional emails or communications at any time. Using this option will have no effect on the core services of the platform.

6.5 Right to Close Account

You can request to close your account at any time. Before the account is closed, you will be given the opportunity to withdraw any outstanding balance.

Data Retention Period

gb99k retains your information only for as long as necessary. The data retention policy is described below:

7.1 Active Accounts

All relevant information is retained while your account is active. This information is used for service delivery and improvement.

7.2 Closed Accounts

Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted.

7.3 Financial Records

Records of financial transactions are retained with particular care. This is necessary for dispute resolution and regulatory compliance.

Protection of Minors

gb99k strictly provides services only to those aged 21 and above. We do not knowingly collect information from minors.

Age is verified during the registration process. If we learn that a person under the age of 18 has created an account, that account will be immediately closed and the collected information will be deleted.

If you believe that a minor is using our services, please notify our support team immediately.

Policy Changes

gb99k may update this Privacy Policy from time to time. This policy may change due to changes in services, legal requirements, or security improvements.

9.1 Notification of Changes

For any significant changes, we will publish a clear notice on the website and update the "Last Updated" date at the top of the policy. For important changes, notification may also be sent by email.

9.2 Consent to Changes

Continued use of the platform after an update will be considered as your agreement to the new policy. If you do not agree with the new policy, stop using our services and contact support to close your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our dedicated support team is always ready to answer all your questions.

For more information, visit our About Us page or find answers to your questions in the FAQ section. For information on responsible gaming, visit our Responsible Gaming page.